Previous incidents
Captive Portal Service Degradation affecting a subset of customers.
Resolved Mar 17, 2026 at 09:06am UTC
The previously reported degradation affecting a subset of Captive Portal customers has now been resolved.
1 previous update
SAML Login Issue via Captive Portal (Sign In Service via SG)
Resolved Feb 19, 2026 at 01:15pm UTC
The issue affecting SAML authentication via the Captive Portal in the Sign In service has now been resolved.
SAML login through the Service Gateway is fully operational again. Admin Portal and Self-Service Portal were not impacted during the incident.
1 previous update
Self-Provision Email Login Issue for Microsoft Email Domains (Sign In Service)
Resolved Feb 18, 2026 at 09:19pm UTC
Yesterday, we experienced email delivery issues affecting the Self-Provision login flow in the Sign In Captive Portal for recipients using Microsoft-hosted email domains (e.g., @outlook.com, @hotmail.com, @live.com, @msn.com).
Emails were temporarily rejected with bounce messages referencing sender reputation. Our infrastructure showed no reputation degradation, and monitoring indicated normal sending behavior.
The issue appears to have been related to temporary filtering or rate-limiting w...
1 previous update